Last updated: October 3, 2026
You may request a refund of your latest payment within 14 days of it, whether it was your first purchase or a renewal. To request a refund, contact us at hello@withunravel.com. Refunds are processed through Paddle, our merchant of record, to the payment method used for that payment.
Refunds are based upon usage. The unused part of your subscription will be refunded. If you haven't used any, you get a full refund. Refunds under $1 are not issued.
Refund requests made after the 14-day window has elapsed will not be honored. Once the 14-day period has passed, all sales are final.
A refund ends your plan: the subscription is cancelled and your account moves to the free tier. You may cancel your subscription at any time to prevent future charges. Cancellation takes effect at the end of the current billing period.
To request a refund, email hello@withunravel.com with your account email address and the reason for your request. We will process your refund within 5-10 business days.
This policy applies to all products and services offered by Unravel, including the Unravel browser extension and any paid subscription plans.